ESNECO

ESNECO services

IT support tailored to the way your business works

From everyday user service to infrastructure projects, security and automation.

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Services aligned with genuine business needs

You can start with one problem, project or area responsibility and develop cooperation as needs change organisation.

01

Daily support

IT services for businesses

Employees and workstations

Workstations and IT equipmentSelection, configuration, records and maintenance devices.↗Selection of equipment and licencesShopping recommendations tailored to your needs and budget.Onboarding and offboardingPreparation of the site and safe collection accesses.Equipment and licence inventoryRecords of devices, software and warranties.

Ongoing support and helpdesk

↗IT services for businessesOngoing responsibility for users, equipment and IT environment. Comprehensive IT outsourcingOngoing support for users, systems and infrastructure.Remote helpdeskQuick help and diagnosis of problems without a visit office.On-site helpdeskOn-site support and direct assistance employees.Support for IT departmentsAdditional competences, second line and assistance design.

Organisation of the environment

New offices and IT relocationsInfrastructure transfer and preparation workstations.IT documentation for businessesSchemes, systems, suppliers and procedures emergency.
02

Servers and networks

IT infrastructure, servers and networks

Servers and cloud

↗Servers and cloudSelection of local, cloud or cloud environment hybrid.↗Server and cloud administrationon-premises, cloud and hybrid environments.↗Server virtualisationVMware, Hyper-V, Proxmox and resource consolidation.↗Databases and their maintenanceMySQL, PostgreSQL, MSSQL, migrations and optimisation.↗Database administrationMaintenance, migration and optimisation of databases corporate.↗IT migrations and modernisationControlled changes to infrastructure and systems.

Backup and monitoring

↗Backup and data recoveryLocal, external copies, tests and plan emergency.↗Microsoft 365 backupBackups of Exchange, SharePoint, OneDrive and Teams.↗IT infrastructure monitoringAvailability, performance, alerts and reporting.↗Server and network monitoringLoad, links, devices and reports availability.

Networks and access

↗LAN, WAN and Wi-Fi networksDesign, segmentation, firewall and access remote.↗Wi-Fi networks for businessesCoverage, roaming, guest network and security.↗Firewall, VPN and remote accessSecure connections, segmentation and access from outside offices.↗Server rooms and cablingRack cabinets, power supply and tidy infrastructure.

Technical infrastructure

↗CCTV and access controlIP cameras, recorders and secure access remote.↗IP cameras and remote monitoringPreview, register and secure access to image.
03

Company protection

Cybersecurity and business continuity

Continuity and incidents

↗Business continuity planCritical systems, backups, responsibilities and procedures.↗Responding to incidentsIsolation, account ban, source analysis and restoration actions.↗Disaster recoverySystem restore and recovery order services.

Protection and monitoring

↗Cybersecurity of companiesLayered environmental protection and risk reduction incidents.↗Computer and server protectionAntivirus, EDR, updates and security devices.↗Protection against IT threatsSecurity for accounts, workstations, servers and networks.↗Email security for businessesProtection of mailboxes, domains and user access.↗Security and log monitoringEvent analysis, Wazuh and incident response.

Employees and awareness

↗Cybersecurity trainingPractical rules of safe work for the team.↗Phishing testsControlled exercise and improved awareness employees.

Security assessment

↗IT security auditAssessment of configuration, access, security and risk.↗Susceptibility scanning and hardeningIdentifying weak spots and strengthening them configuration.↗Network security for businessesFirewall, VPN, segmentation and secure Wi-Fi.
04

Planning changes

Audits, consulting and IT projects

Planning and projects

↗IT modernisation and development planPriorities, schedule, costs and direction changes.↗IT infrastructure designArchitecture tailored to your needs and plans companies.

Audits and documentation

↗IT auditState of the environment, costs, risks and recommendations.↗IT infrastructure inventoryDevices, systems, dependencies and status environment.↗IT documentation and standardsConsistent rules for configuration, access, changes and maintenance.

Consulting

↗IT consulting and technology supervisorTechnical decisions, priorities and planning development.↗Second technical opinionIndependent assessment of a project, offer or planned project implementation.
05

Processes and integrations

Automation, integrations, systems and AI

Integrations

↗System and API integrationsSecure data exchange between applications.↗E-commerce and ERP integrationsSales, warehouse, accounting and marketplace.↗Marketplace integration with ERPSales, warehouse, accounting and statuses orders.

Process automation

↗Business process automationReducing manual work and errors.↗Microsoft 365 automationPower Automate, SharePoint, Teams and flows data.↗Sales and warehouse automationDocuments, states, statuses and business processes.

AI for businesses

↗Automation and AI for businessesProcesses, integrations and practical applications AI.↗AI for businessesAssistants, documents and information retrieval.

Software

↗Dedicated applicationsWeb systems tailored to company processes.↗Expansion of existing systemsNew features and integrations without replacement environment.↗Website development for businessesCompany websites as a complement to IT services.↗AI assistants and knowledge basesInformation search and answers based on company documents.↗Automated document processingReading, classifying and forwarding data to appropriate systems.
06

Working environment

Microsoft 365 and the digital workplace

Users and devices

↗Users and accessActive Directory, Entra ID, MFA and roles.↗Intune and device managementConfiguration, applications, encryption and policies.

Administration and email

↗Microsoft 365 administrationUsers, licences, groups, services and security.↗Email migration to Microsoft 365Scheduling, domain, mailboxes and containment breaks.↗Email and Microsoft 365 supportAdministration of mailboxes, domains, security and migration.↗Microsoft 365 backupBackups of Exchange, SharePoint, OneDrive and Teams.

Collaboration and documents

↗Microsoft Teams for businessesTeams, channels, meetings and guest access.↗SharePoint document workflowsLibraries, permissions, versioning and processes.↗OneDrive and secure filesSynchronisation, sharing and access control data.
07

For specific industries

Industry-specific solutions

IT for healthcare providers

↗IT services for medical facilitiesWork environment, infrastructure and security.↗Administration of medical systemsMaintenance and support of systems used in facilities.↗Integration with NFZ systemsConfiguration and maintenance of data exchange.↗PACS/RIS systemsMedical imaging infrastructure and access data.

IT for e-commerce and retail businesses

↗IT for e-commerce and retail businessesERP, sales, warehouse, integrations and infrastructure.

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