When does Microsoft 365 need active management?
Problems we help solve
Microsoft 365 often starts as an email platform and gradually becomes the hub of a business's daily work. Without effective administration, licence costs rise, files become disorganised, sharing goes unchecked and the risk of account takeover increases.
- Licences are purchased without reviewing actual use and business needs.
- Users have inconsistent permissions in email, Teams and SharePoint.
- Shared files remain available outside the company longer than they should.
- MFA, retention, archiving and guest access policies are missing.
- Account changes are made manually without documentation.
Fit
Who is this service for?
Businesses using Microsoft 365
We take over administration or bring order to an environment that has been in use for years.
Hybrid teams
We configure secure access to email, files and communications from different locations.
Businesses following a migration
We improve environments that were launched quickly without a complete set of policies.
Growing organisations
We build standards that can be maintained with a larger number of users.
Service scope
What does Microsoft 365 administration include?
Users and licences
We organise accounts, roles, groups and licence assignments.
- new and departing employees,
- licences by role,
- shared accounts and exceptions.
Email and domains
We administer Exchange Online and domain configuration.
- mailboxes, aliases and groups,
- SPF, DKIM and DMARC,
- mail flow rules, archiving and limits.
Files and collaboration
We establish working practices for SharePoint, OneDrive and Teams.
- libraries and permissions,
- guest access,
- organisation of teams and channels.
Security
We strengthen sign-in security, access control and core data protection.
- MFA and Conditional Access,
- alerting and auditing,
- retention and DLP where required.
Outcomes
What will you receive?
- a well-organised Microsoft 365 tenant and user administration,
- clear rules for licences, groups, email and file sharing,
- stronger sign-in controls and reduced access risks,
- procedures for staffing changes, guests and exceptions,
- configuration documentation and recommendations for further improvements.
We can carry out a one-off tenant clean-up or provide ongoing Microsoft 365 administration.
Delivery approach
How is the service delivered?
- Discovery. We check licences, users, domains, services and current problems.
- Configuration audit. We analyse email, Teams, SharePoint, OneDrive, MFA and guest access.
- Priorities. We identify quick wins, risks and changes that require approval.
- Implementation. We organise accounts, licences, security rules and service configuration.
- Testing. We test sign-in, email, sharing and common user scenarios.
- Maintenance. We determine how to handle changes, exceptions and periodic reviews.
Delivery standards
How do we keep Microsoft 365 under control?
- We treat Microsoft 365 as a complete digital workplace, not simply an email service.
- We align licences, accounts, groups and permissions with employee roles.
- We limit uncontrolled sharing and guest access.
- We document changes so that the configuration remains understandable over time.
- We identify areas that should be monitored and reviewed regularly.
Cost
What determines the price?
The price depends on the number of users, the Microsoft 365 services in scope, the state of the current configuration, the number of domains, the security requirements and whether a one-off remediation or ongoing administration is needed.
FAQ
Frequently asked questions
Can you take over the day-to-day administration of Microsoft 365?
Yes. We can handle users, licences, email, groups, permissions and selected security settings.
Do you review licensing costs?
Yes. We can compare assigned licences with actual usage and user roles.
Does the service include Teams and SharePoint?
Yes. We can organise teams, libraries, guest access, permissions and rules for working with documents.
Do you implement MFA?
Yes. We implement MFA in a controlled manner, with clear user communications and managed exceptions.
Can you work on an existing tenant?
Yes. Most often, we start with an audit of the current configuration and only then propose changes.