When is email service needed?
Problems we help solve
Email and collaboration services are critical to everyday work. A configuration error may mean a loss of messages, a communication interruption, or uncontrolled access to data.
- The company plans to migrate from hosting, Google Workspace or on-premises Exchange.
- There is no consistent administration of accounts, licences and groups.
- Messages go to spam or the domain does not have basic security.
- Files are shared without clear permissions and structure.
- Need help with Teams, SharePoint, OneDrive or devices.
Fit
Who is this service for?
Companies without their own IT
We take over the administration of email and the Microsoft 365 environment.
Companies with an administrator
We supplement competences in migration, security and service configuration.
Companies developing hybrid work
We organise access to e-email, files, meetings and devices.
Companies before migration
We prepare a switchover plan, tests and communication for users.
Service scope
What does email and Microsoft 365 support include?
Accounts, domains and licences
We organise user identities and administration.
- accounts, groups, aliases and mailboxes,
- selection and assignment of licences,
- Exchange Online and domain configuration.
Email migrations
We transfer data in accordance with the plan and risk control.
- hosting, IMAP, Google Workspace and Exchange,
- contacts, calendars and archives,
- DNS, MX, SPF, DKIM and DMARC.
Collaboration and files
We help you use services without the chaos of permissions.
- Teams, channels and meetings,
- SharePoint, OneDrive and libraries,
- principles of sharing and versioning.
Security and maintenance
We protect accounts and monitor key settings.
- MFA, conditional access and administrator accounts,
- protection against phishing and spam,
- backup, alerts and documentation.
Outcomes
What will you receive?
- organised accounts, groups, domains and licences,
- securely configured email and access,
- established structure of Teams, SharePoint and OneDrive,
- migration plan or configuration documentation,
- user support and further recommendations.
The scope can cover the entire environment or a selected service, domain or project stage.
Delivery approach
How is the service delivered?
- Discovery. We check email, domains, accounts, data and devices.
- Plan. We determine the structure, licences, security and possible migration.
- Pilot. We test the configuration on a limited group of users.
- Implementation. We carry out the change, configure devices and communicate the stages.
- Tests. We check delivery, access, calendars, files and security.
- Maintenance. We update settings, documentation and support users.
Ways to work with us
How can we work together?
Ongoing administration
Ongoing account, licence and configuration management, with environment support.
Email migration
Project from source analysis to switching and stabilisation.
Selected service
Teams, SharePoint, OneDrive, domain or email security.
Support for your current IT
Second opinion and help with setup or problem.
Security
How do we carry out the work?
- We protect administrative accounts and use MFA.
- We limit permissions to the necessary scope.
- Before migration, we prepare a copy, test and rollback plan.
- We document domains, settings, groups and responsibilities.
- We explain the changes and rules of safe work to users.
Technologies
Supported environments
We work with, among others, Exchange Online, Microsoft Teams, SharePoint, OneDrive, Microsoft Entra ID, Intune, Google Workspace, IMAP and local email servers.
Responsibilities and exclusions
What may require separate arrangements?
The scope includes agreed services and configuration. The purchase of a licence, additional backup, migration of large archives, work on the domain operator's side and integration with external applications may require a separate quote.
Cost
What determines the price?
The number of users and domains, data size, source email system, number of devices, scope of migration, licences, security and level of ongoing support all have an impact.
FAQ
Frequently asked questions
Can you migrate email to Microsoft 365?
Yes. We prepare accounts, domain, data, DNS, tests and switching according to plan.
Does Microsoft 365 include backup?
The services have retention mechanisms, but independent backup may require a separate scope.
Do you help set up Teams and SharePoint?
Yes. We establish the structure of teams, libraries, permissions and rules of cooperation.
Can I keep my current domain?
Yes. We plan the migration of the domain and DNS records to limit interruptions in email delivery.
Can you only administer an existing environment?
Yes. We can take over maintenance without performing migration.