When is administration needed?
Problems we help solve
Server environments require continuous attention, even when they appear to be working correctly from day to day. Regular administration reduces the risk of outages and uncontrolled changes.
- Servers are updated irregularly or without a rollback plan.
- There is no assurance that backups and monitoring are working correctly.
- Application performance is deteriorating and the cause is unclear.
- The business uses on-premises and cloud resources without consistent documentation.
- The infrastructure needs to be migrated, modernised or optimised for cost.
Fit
Who is this service for?
Businesses without an in-house administrator
We take responsibility for the agreed scope of server and service maintenance.
Businesses with an IT team
We provide additional expertise for complex systems, projects and incidents.
On-premises and hybrid environments
We bring servers, virtualisation, networks and cloud services into a single management model.
Businesses planning change
We help plan migrations, expansion, backup improvements or cost optimisation.
Service scope
What does administration cover?
Servers and systems
We maintain on-premises and virtual environments.
- Windows Server and Linux,
- Hyper-V, VMware and Proxmox,
- directory, file, database and application services.
Cloud resources
We organise cloud resources and access to them.
- Microsoft Azure, AWS and hybrid environments,
- permissions, costs and configuration,
- service migrations and scaling.
Backup and continuity
We implement backups and ensure that recovery is practical.
- schedules and retention,
- on-site and off-site backups,
- recovery testing and contingency planning.
Monitoring and security
We detect problems and plan controlled changes.
- performance, availability and capacity,
- alerting and log analysis,
- updates, hardening and documentation.
Outcomes
What will you receive?
- an organised configuration and clearly defined responsibilities,
- monitoring of availability and key resources,
- an agreed backup approach and recovery testing,
- documentation of changes and recommendations,
- a plan for modernising or further developing the environment.
The scope may include ongoing administration or a standalone project, such as a server migration or cloud optimisation.
Delivery approach
How is the service delivered?
- Discovery. We review servers, services, dependencies and documentation.
- Priorities. We identify critical systems, risks and required availability levels.
- Plan. We define the scope of administration, changes and monitoring.
- Implementation. We introduce the agreed configuration and security measures in stages.
- Testing. We test services, backups and failure scenarios.
- Maintenance. We document changes and provide further recommendations.
Ways to work with us
How can we work together?
Ongoing administration
Day-to-day maintenance, monitoring, updates and incident response.
Infrastructure project
Migration, modernisation, virtualisation or cloud implementation.
Support for an existing IT team
Second-line support, consultancy and assistance with complex changes.
Audit and development plan
Assessment of the environment, costs and priorities before investment.
Delivery standards
How do we manage your environment?
- We plan and agree changes before implementation.
- We use restricted, individually assigned administrative accounts.
- We back up configurations before any significant change.
- We test services and recovery procedures.
- We document the environment and communicate risks.
Technologies
Supported environments
We work with Windows Server, Linux, Hyper-V, VMware, Proxmox, Docker, Microsoft Azure, AWS, Synology, Zabbix and Wazuh, among others. We select solutions that fit the existing systems, available expertise and business requirements.
Responsibilities and exclusions
What may require separate arrangements?
The scope covers the agreed systems and administrative activities. Hardware and licence purchases, electrical work, cabling, vendor-maintained applications and partner services are priced separately. We agree response times and service availability before work begins.
Cost
What determines the price?
The price depends on the number of servers, services and locations; the complexity of the environment; monitoring and backup requirements; out-of-hours availability; and whether the engagement is ongoing or project-based.
FAQ
Frequently asked questions
Do you only administer on-premises servers?
No. We support on-premises, cloud and hybrid environments within the scope agreed with your business.
Can you take over the environment from another provider?
Yes. We begin the handover by gathering access details, documentation, dependencies and a list of risks.
Are backups part of the administration service?
They can be. We agree the scope of backups, retention, monitoring and recovery testing.
Will the work cause downtime?
We schedule changes within agreed maintenance windows, implement them in stages and test rollback options.
Can you support our administrator?
Yes. We can provide second-line support or consultancy for a specific issue.