When is integration needed?
Problems we help solve
Integration makes sense when the same data appears in several systems, and its manual handling causes errors, delays and lack of control. A well-designed connection must have validation, an error log and clear liability rules.
- Employees manually move customers, products, orders or documents.
- The data differs between ERP, CRM, store, warehouse and accounting.
- Exports and imports are performed manually, without error checking.
- There is no information whether the integration worked and what to do after the error.
- The new system must be connected to the company's existing process.
Fit
What systems do we integrate?
ERP and CRM
Customers, contractors, products, documents, statuses and commercial data.
E-commerce and marketplace
Orders, stocks, prices, shipments, invoices and fulfillment statuses.
Microsoft 365
Forms, SharePoint lists, Teams, workflows, notifications and reporting.
Dedicated applications
Systems created for specific processes and connections with external APIs.
Service scope
What does system integration involve?
Data analysis
We determine what information should flow and where the source of truth is.
- fields, formats and identifiers,
- data owners,
- validation rules.
Connection design
We choose the integration method according to the systems capabilities.
- API, webhooks or imports,
- synchronisation schedule,
- authentication and limits.
Error handling
We design a response to incomplete data, conflicts and system unavailability.
- logs and alerts,
- retry queue,
- messages for users.
Documentation
We describe the integration so that it can be maintained after changes.
- field mapping,
- direction of data flow,
- emergency procedures.
Outcomes
What will you receive?
- less manual rewriting of data between systems,
- more consistent information about customers, products, documents or statuses,
- error control and visibility of integration operation,
- a secure method of authentication and data exchange,
- documentation of field mapping, rules and exceptions.
Integration can be simple and point-wise, or it can become an element of a larger company automation process.
Delivery approach
How is the service delivered?
- Purpose. We determine what problem the integration should solve.
- Data. We map fields, systems, identifiers and rules.
- Technology. We check API, exports, imports and restrictions.
- Construction. We create data flow and error handling.
- Tests. We verify correct and problematic cases.
- Maintenance. We provide documentation and monitoring methods.
Delivery standards
How do we ensure stability?
- We do not integrate systems without establishing the source of truth for the data.
- We take into account API limits, network errors and system unavailability.
- We design logs because integration without visibility is difficult to maintain.
- We test for border data, duplicates and missing fields.
- We document the mapping so that a system update does not break the process.
Cost
What determines the price?
The price depends on the number of systems, API quality, number of fields, validation rules, exception handling, security requirements, synchronisation frequency and documentation.
FAQ
Frequently asked questions
Can every system be integrated?
Not everyone fully. First we check the API, exports, imports, database and licence restrictions.
Can integration work automatically?
Yes, but it should have logs, alerts and an error response procedure.
Is it possible to start with one data flow?
Yes. This is usually the best way to reduce risk and test value.
Is integration safe?
It may be, if access is restricted, authentication is correct and the scope of data is clearly established.
Do you help talk to the system supplier?
Yes. We can prepare technical questions and verify integration possibilities.